The Power of Human Connection:

How Leaders Can Increase Engagement + Retention, Motivate High-Performing Teams, Build Trusting Relationships, and Create Human Connection at Work

In a lonely, uncertain, overwhelmed workplace; as time spent face-to-face has been replaced with wall-to-wall Zoom meetings, 24/7 Teams messages, and the rapid rise of AI agents and ChatGPT; workplace connection has withered. 40% employees don’t feel a sense of connection to their coworkers, 40% don’t trust their coworkers, and 20% don’t even have one friend at work. As the war for skilled talent grows more competitive and employees spend less time face-to-face than ever before, workplace culture expert Smiley Poswolsky makes the case that the future work is human connection.

In this timely, inspiring, and highly actionable presentation, Smiley will share how leaders can attract and retain top talent across all generations, reignite human connection, and increase team and customer engagement by creating a culture of belonging. Smiley will share actionable tools for fostering employee engagement and supporting our people, customers, and clients, with the challenges of the new world of work including generational differences, hybrid work, well-being, and the impact of AI. At the end of this presentation, your team will have an easy-to-use action-based toolkit to create a culture of human connection for your people, your customers, and your company, and become an industry leader in the future of work.

KEY AUDIENCE TAKEAWAYS:

  • Learn 5 ways to increase human connection at work.

  • How to deepen trust and build better relationships with coworkers, customers, and clients.

  • A concrete example of how one company built higher levels of human connection among their employees. 

  • Understand the definition of psychological safety and how to foster higher levels of psychological safety on your team, including a simple exercise to try at your next team meeting.

  • A practical action-based toolkit every leader, manager, and individual employee can use to build a more connected, collaborative, and engaged culture of belonging at work.